Privacy Policy

This Privacy Policy explains how GoBeyond Formation ("GoBeyond", "we", "us") collects, uses and protects your personal information when you visit gobeyondformation.com or use our company formation, banking, payment and compliance services.

1. Information we collect

• Contact details — your name, email address, phone or WhatsApp number and billing address.
• Company information — proposed company name, business activity, state or jurisdiction, members, directors and shareholders.
• Identity documents — such as your passport or national ID, which government agencies, registered agents, banks and payment providers require to form your company and open accounts.
• Order and payment information — the services you buy and your payment status. Card payments are processed by our payment providers; we do not store full card numbers.
• Communications — messages you send us by email, WhatsApp, phone, live chat or our contact form.
• Usage data — your IP address, browser type, pages visited and similar information collected through cookies and analytics tools.

2. How we use your information

• To prepare and file your company formation documents and related applications (for example EIN, ITIN, UTR or annual filings).
• To help you open business bank, payment and marketplace accounts when your package includes it.
• To process your order and payments, and to send receipts and service updates.
• To answer your questions and provide ongoing support and compliance reminders.
• To meet our legal, accounting and identity-verification obligations.
• To improve our website and services and, where you have agreed, to send you useful updates and offers. You can unsubscribe at any time.

3. Who we share it with

We only share your information where it is needed to deliver your service or where the law requires it:

• Government agencies such as US Secretaries of State, the IRS, UK Companies House and HMRC.
• Registered agents, virtual address and mail-forwarding providers.
• Banks, fintech and payment platforms (for example Relay, Wise, Airwallex, Payoneer, Stripe or PayPal) and marketplaces (for example Amazon, Shopify or Walmart) — only when you ask us to help with those accounts.
• Service providers who help us run our business, such as website hosting, email, payment processing and customer-support tools, under appropriate confidentiality obligations.
• Authorities, courts or advisers when required by law or to protect our legal rights.

We do not sell your personal information.

4. International transfers

Because we form companies in other countries, your information will be transferred to and processed in countries such as the United States and the United Kingdom, where the relevant authorities and providers are located. We take reasonable steps to make sure it is protected when this happens.

5. How long we keep it

We keep your information for as long as we provide services to you and afterwards for as long as needed to meet legal, tax and accounting requirements, or to resolve disputes. Identity documents are kept only as long as necessary for the purpose they were collected for.

6. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections and restricted access. No method of transmission over the internet is completely secure, so please share sensitive documents only through the channels we provide.

7. Your rights

You can ask us to access, correct or delete your personal information, or to stop using it for marketing. Some information must be kept to meet legal obligations or to maintain your company's filings. To make a request, contact us using the details below.

8. Cookies

Our website uses cookies that are needed for it to work (such as your shopping cart and login) and, where enabled, analytics and marketing cookies to understand how the site is used. You can control cookies through your browser settings.

9. Children

Our services are intended for people aged 18 and over. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date it was last updated.

11. Contact us

GoBeyond Formation
House 21, Road 4, Block H, Pallabi Extension, Mirpur, Dhaka 1216
Email: [email protected]